Privacy Policy
At echochime.com, we are committed to protecting your privacy as a customer and an online visitor to our website. We use the information we collect about you to maximise the services that we provide to you. We respect the privacy and confidentiality of the information provided by you and adhere to the Australian Privacy Principles. Please read our privacy policy below carefully.
We collect personal information to provide a more tailored experience, support salary data verification, and improve transparency across the platform. This includes enabling trusted user contributions, delivering relevant insights, and enhancing our content and features.
INFORMATION WE COLLECT FROM YOU
In the course of your visits to our website or use of our products and services, we may obtain the following information about you: display name or nickname, email address, gender, ethnicity, birth year, job title, company name, employment type, base pay and other compensation data, geographic location (e.g. state), IP address, survey or poll responses, blog comments, and any verification documents you may upload (e.g. payslips or offer letters — these are not stored). We do not request your full legal name and only collect a display name or pseudonym for use within the platform.
Our services are not directed to persons under 18 and we do not knowingly collect Personal Data from anyone under 18. If we become aware that a child under 18 has provided us with Personal Data, we will delete that information as quickly as possible. If you are the parent or guardian of a child and you believe they have provided us with Personal Data without your consent, then please contact us.
Echochime is intended for adult users only. We do not knowingly collect information from individuals under 18 years of age. If you are under 18, please do not register or use our services.
You can review and edit some of your Personal Data by logging into your profile.
If you would like to correct or delete any other data we hold about you, please contact us at hello@echochime.com.
HOW WE USE YOUR INFORMATION
Your salary data and stories may be displayed publicly in anonymized form. Your display name or pseudonym, email, and any verification documents are never shared.
Personally Identifiable Information: We use the information we collect to deliver our services to you, including: communicating with you, providing technical support, notifying you of updates and offers, sharing useful content, measuring customer satisfaction, diagnosing problems and providing you with a personalised website experience. Salary data and work-related stories you submit may be used to generate anonymized, public insights displayed on the platform but never linked to your email address or other identifying details. Your display name or pseudonym is not shown publicly by default and will not be linked to your public salary listing or story. It remains private in your profile. However, if you choose to participate in future interactive features such as blog comments, polls, surveys, or forums, your display name may be shown alongside your post, vote, or comment.
Marketing communications are only sent to you if you have requested or subscribed to them. You can opt out of our marketing communications at any time by unsubscribing or emailing us and your request will be actioned immediately.
Non-Personally Identifiable Information: We also use the information we collect in aggregated and anonymized forms to improve our services, including: administering our website, producing reports and analytics, advertising our products and services, identifying user demands and assisting in meeting customer needs generally.
Any information you choose to make publicly available, such as blog comments and posts on our website, will be available for others to see. If you subsequently remove this information, copies may remain viewable in cached and archived pages on other websites or if others have copied or saved the information.
STORAGE AND SECURITY OF YOUR INFORMATION
We will use all reasonable means to protect the confidentiality of your Personal Data while in our possession or control. All information we receive from you is stored and protected on our secure servers from unauthorised use or access. Echochime does not currently process payments. If payment features are added, your credit card information will be encrypted and handled via third-party processors. We do not store credit card details on our servers.
Our data is securely hosted with a third-party provider that complies with international security standards and privacy protections.
Verification documents such as payslips or offer letters are used only once for verification and are permanently deleted after review. These documents are not stored long-term and are only accessible to authorized personnel for verification purposes.
To enable us to deliver our services, we may transfer information that we collect about you, including Personal Data, across borders for storage and processing in countries other than Australia. If your Personal Data is transferred and processed outside Australia, it will only be transferred to countries that have adequate privacy protections.
We retain your personal information for as long as needed to provide services to you and as otherwise necessary to comply with our legal obligations, resolve disputes and enforce our agreements.
In the event there is a breach of our security and your Personal Data is compromised, we will promptly notify you in compliance with the applicable law.
COOKIES AND PIXELS
A cookie is a small file placed in your web browser that collects information about your web browsing behaviour. Use of cookies allows a website to tailor its configuration to your needs and preferences. Cookies do not access information stored on your computer or any Personal Data (e.g. name, address, email address or telephone number). Most web browsers automatically accept cookies but you can choose to reject cookies by changing your browser settings. This may, however, prevent you from taking full advantage of our website.
Our website uses cookies to analyse website traffic, provide social media sharing and liking functionality and help us provide a better website visitor experience. In addition, cookies and pixels may be used to serve relevant ads to website visitors through third party services such as Google Ads and Facebook Adverts. These ads may appear on this website or other websites you visit.
SHARING YOUR INFORMATION WITH THIRD PARTIES
We do not and will never sell or share your Personal Data with advertisers, recruiters, or data brokers.
We may use aggregated, anonymized insights from salary and story contributions to support transparency and provide value to contributors and members. These insights will never include personal identifiers or allow individuals to be identified.
Your Personal Data details are only disclosed to third party suppliers when it is required by law, for goods or services which you have purchased, for payment processing or to protect our copyright, trademarks and other legal rights. To the extent that we do share your Personal Data with a service provider, we would only do so if that party has agreed to comply with our privacy standards as described in this privacy policy and in accordance with applicable law. Our contracts with third parties prohibit them from using any of your Personal Data for any purpose other than that for which it was shared.
We do not share your Personal Data with advertisers, recruiters, or external analytics platforms for targeted marketing or commercial profiling.
DISCLOSURE OF YOUR INFORMATION
We may from time to time need to disclose certain information, which may include your Personal Data, to comply with a legal requirement, such as a law, regulation, court order, subpoena, warrant, in the course of a legal proceeding or in response to a law enforcement agency request. Also, we may use your Personal Data to protect the rights, property or safety of echochime.com, our customers or third parties.
If there is a change of control in one of our businesses (whether by merger, sale, transfer of assets or otherwise) customer information, which may include your Personal Data, could be transferred to a purchaser under a confidentiality agreement. We would only disclose your Personal Data in good faith and where required by any of the above circumstances.
LINKS TO OTHER WEBSITES
This website may contain links to other websites. These links are meant for your convenience only. Links to third party websites do not constitute sponsorship or endorsement or approval of these websites. Please be aware that we are not responsible for the privacy practices of such other websites. We encourage our users to be aware, when they leave our website, to read the privacy statements of each and every website that collects personally identifiable information. This privacy policy applies solely to information collected by this website.
CHANGE IN PRIVACY POLICY
As we plan to ensure our privacy policy remains current, this policy is subject to change. We may modify this policy at any time, in our sole discretion and all modifications will be effective immediately upon our posting of the modifications on this website. Please return periodically to review our privacy policy.
CONTACT US
If you have any questions or concerns at any time about our privacy policy or the use of your Personal Data, please contact us at hello@echochime.com and we will respond within 3 to 5 business days.
To request deletion of your personal data or account, please contact us at hello@echochime.com and we will process your request as soon as possible.